Family Health awarded two accreditations from The Joint Commission 06-25-24

June 25, 2024

Family Health awarded two accreditations from The Joint Commission

MOBILE, Ala. — Family Health, the primary care division of the Mobile County Health Department (MCHD), has earned The Joint Commission’s Gold Seal of Approval for Ambulatory Health Care and Primary Care Medical Home by demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.

Family Health underwent a rigorous, unannounced onsite review in April. During the visit, a team of Joint Commission surveyors evaluated compliance with ambulatory care standards spanning several areas. Included was coordination of care, monitoring for infection prevention and control, management of medications, and patient education and training.

“This is a proud achievement based on the hard work that the employees of Family Health do every day as they maintain quality care for our patients,” said Dr. Kevin Michaels, Health Officer for Mobile County.

Established in 1975, The Joint Commission program encourages high quality patient care in all types of freestanding ambulatory care facilities. An estimated 2,200 organizations currently maintain Ambulatory Care Accreditation, which is awarded for a three-year period.

The Joint Commission’s ambulatory health care standards are developed in consultation with health care experts and providers, measure experts and patients. The standards are informed by scientific literature and expert consensus to help organizations measure, assess, and improve performance.

“As a healthcare accreditor, The Joint Commission works with healthcare organizations across care settings to inspire safer and higher quality of care that is more equitable and compassionate,” says Dr. Ken Grubbs, Executive Vice President of Accreditation and Certification Operations. “Through collaborating on innovative solutions and evidence-based resources and tools, The Joint Commission helps drive improvement while maintaining accountability through our leading survey methods and standards. We commend Family Health for its commitment to advance safety, quality, equity and compassion for all patients.”

Since its inception in 1979, Family Health has provided services to the uninsured, underinsured, insured, and medically underserved populations of Mobile County. In addition to the general population, the center has also targeted special populations (such as migrant and seasonal workers, refugees, public housing residents, and people living with HIV/AIDS). Call for an appointment at 251-690-8889.

Satsuma reports on Sanitary Sewer Overflow 06.24.2024

June 24, 2024

Satsuma reports on Sanitary Sewer Overflow

MOBILE, Ala. — Satsuma Water and Sewer Board has reported on a Sanitary Sewer Overflow (SSO) that occurred on June 21. Officials say an equipment malfunction caused the SSO.

The SSO occurred from a manhole near 170 East Maple Avenue. The overflow was absorbed by the ground and did not reach a body of water. The estimated volume is 100 gallons.

Dr. Kevin Philip Michaels, Health Officer for Mobile County, advises area residents to take precautions when coming into contact with any standing water that may have accumulated as a result of this overflow. Those who have come into direct contact with untreated sewage are advised to wash their hands and clothing thoroughly.

Mobile County Health Department Cybersecurity Update

Thursday, June 13, 2024

Mobile County Health Department Cybersecurity Update
Several Services Are Back Online 

Mobile, Ala. –  In response to the unusual cyber activity detected on June 6th, 2024, The Mobile County Health Department (MCHD) has been working diligently to restore all systems to their usual order.

The pharmacy is now back online processing prescriptions, and our central appointments office is available to schedule appointments. MCHD is committed to getting all systems fully operational for the community. Agency representatives continue to work with IT security consultants to evaluate and thoroughly restore the network.

Updates will continue to be announced as further information becomes available.

 

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The Mobile County Health Department’s mission is to promote, improve, and protect the health of Mobile County.

Prichard reports on Sanitary Sewer Overflows 6-5-24

June 5, 2024

Prichard reports on several Sanitary Sewer Overflows caused by heavy rains

MOBILE, Ala. — Prichard Water Works & Sewer Board has reported on Sanitary Sewer Overflows (SSO) that took place on June 3-4. Heavy rains were the cause of the SSO’s.

The nearest manhole locations, estimated overflow, and receiving waters are listed below:

LocationEstimated GallonsReceiving Water
218 Patricia Ave.267,750Gum Tree Branch
N. Bessemer Ct. & Whistler St.178,500Gum Tree Branch
198 Wood St.122,250Chickasaw Creek
400 Freida Ave.195,750Eight Mile Creek

Dr. Kevin Philip Michaels, Health Officer for Mobile County, advises area residents to take precautions when coming into contact with any standing water that may have accumulated as a result of these overflows. Those who have come into direct contact with untreated sewage are advised to wash their hands and clothing thoroughly.

Area residents should take precautions when using Gum Tree Branch, Chickasaw Creek and Eight Mile Creek for recreational purposes because of these overflows. All seafood harvested in this general area should be thoroughly cooked before eating. People should wash their hands after cleaning seafood and before preparing food.

Prichard reports on Sanitary Sewer Overflows 6-3-24

June 3, 2024

Prichard reports on several Sanitary Sewer Overflows caused by heavy rains

MOBILE, Ala. — Prichard Water Works & Sewer Board has reported on Sanitary Sewer Overflows (SSO) that took place on June 1. Heavy rains were the cause of the SSO’s.

The nearest manhole locations, estimated overflow, and receiving waters are listed below:

LocationEstimated GallonsReceiving Water
218 Patricia Ave.42,500Gum Tree Branch
2407 Whistler St.21,250Gum Tree Branch
N. Bessemer Ct. & Whistler St.42,500Gum Tree Branch
198 Wood St.30,750Chickasaw Creek
830 Strauss Ave.10,500Toulmins Spring Branch
823 College St.10,250Toulmins Spring Branch
824 E. Seminary St.20,000Toulmins Spring Branch
851 Chin St. & Butts St.304,600Toulmins Spring Branch

Dr. Kevin Philip Michaels, Health Officer for Mobile County, advises area residents to take precautions when coming into contact with any standing water that may have accumulated as a result of these overflows. Those who have come into direct contact with untreated sewage are advised to wash their hands and clothing thoroughly.

Area residents should take precautions when using Gum Tree Branch, Chickasaw and Toulmins Spring Branch for recreational purposes because of these overflows. All seafood harvested in this general area should be thoroughly cooked before eating. People should wash their hands after cleaning seafood and before preparing food.

MAWSS reports on Sanitary Sewer Overflow 6-4-24

June 4, 2024

MAWSS reports on several Sanitary Sewer Overflows caused by heavy rains

MOBILE, Ala. — Mobile Area Water & Sewer System (MAWSS) responded to several Sanitary Sewer Overflows in the Mobile area June 2-3 caused by heavy rainfall. One of the same locations stopped, then restarted when the rain resumed.

Wastewater overflows occur when heavy rains infiltrate aging sewer lines. MAWSS is addressing wastewater overflows with capital projects.

The nearest manhole locations, estimated overflow, and receiving waters are listed below:

LocationEstimated GallonsReceiving Water
2122 Gimon Circle N.118,400Eslava Creek
766 Johnston Ave.101,700Eslava Creek
Tonlours Dr. & Three Mile Creek173Three Mile Creek

Dr. Kevin Philip Michaels, Health Officer for Mobile County, advises area residents to take precautions when coming into contact with any standing water that may have accumulated as a result of these overflows. Those who have come into direct contact with untreated sewage are advised to wash their hands and clothing thoroughly.

Area residents should take precautions when using Eslava Creek and Three Mile Creek for recreational purposes because of these overflows. All seafood harvested in this general area should be thoroughly cooked before eating. People should wash their hands after cleaning seafood and before preparing food.

Mobile County Health Department Investigating Cyber Incident

FOR IMMEDIATE RELEASE
Saturday, June 9, 2024

Mobile County Health Department Investigating Cyber Incident
All operations to continue 

Mobile, Ala. – On June 6, 2024, the Mobile County Health Department (MCHD) detected unusual activity on its computer network. All Health Department networks were immediately shut down to protect all data and investigate the severity of this potential cyber incident. 

All systems remain shut down at this time, and agency representatives are working with IT security consultants to thoroughly evaluate the severity of this potential incident and restore the network.  All appropriate authorities have been notified, and the impact is still unknown. 

“The care and services we provide to our patients, and the community remains our key focus and mission. All services will be available, Monday, June 10, 2024, for clients and patient care, with some potential modifications. Thank you for your patience and support as we work to restore our normal operations,” stated Dr. Kevin Michaels, Mobile County Health Officer.

This situation is evolving, and public updates will be made when further information becomes available.

 

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The Mobile County Health Department’s mission is to promote, improve, and protect the health of Mobile County.

MAWSS reports on Sanitary Sewer Overflow 6-1-24

June 1, 2024

MAWSS reports on several Sanitary Sewer Overflows caused by heavy rains

MOBILE, Ala. — Mobile Area Water & Sewer System (MAWSS) responded to two Sanitary Sewer Overflows in the Mobile area June 1 because of heavy rainfall. Wastewater overflows occur when heavy rains infiltrate aging sewer lines. MAWSS is addressing wastewater overflows with capital projects.

MAWSS sewer system is designed to collect and convey wastewater to a MAWSS wastewater treatment plant. During heavy rains, storm water infiltrates and inundates aging sewer lines causing manholes to overflow.

The nearest manhole locations, estimated overflow, and receiving waters are listed below:

LocationEstimated GallonsReceiving Water
766 Johnston Ave.18,750Eslava Creek
Westwood St. & Homewood St.4,025Eslava Creek

Dr. Kevin Philip Michaels, Health Officer for Mobile County, advises area residents to take precautions when coming into contact with any standing water that may have accumulated as a result of these overflows. Those who have come into direct contact with untreated sewage are advised to wash their hands and clothing thoroughly.

Area residents should take precautions when using Eslava Creek for recreational purposes because of these overflows. All seafood harvested in this general area should be thoroughly cooked before eating. People should wash their hands after cleaning seafood and before preparing food.

Family Health selected for UDS RAPID series 05-31-24

May 31, 2024

Family Health selected for UDS RAPID series

MOBILE, Ala. — Family Health, the primary care division of the Mobile County Health Department, has been selected to be a part of the 2024 Uniform Data System (UDS) Reporting Assistance and Process Improvement Discussion (RAPID) series.

Family Health is the only Federally Qualified Health Center (FQHC) in Alabama selected. Overall, there were 41 FQHC and look-alike entities chosen to participate.

“This selection recognizes the dedication of our providers and staff to provide quality health care to women and their families enrolled to Family Health for their health care needs,” said Dr. Kevin Philip Michaels, Health Officer for Mobile County. “Join us.”

This program will offer specialized, virtual technical assistance on electronic-specified clinical quality measures. The goal is to strengthen Health Centers’ workflows and deepen their capacity to collect, report, validate, and use quality data to improve patient care.

To optimize peer learning and the value of the series for participants, organizers announced that each FQHC would be assigned into a cohort that best suits their interests and needs, and will focus on one clinical quality measure. Family Health’s cohort assignment is “Cervical Cancer Screening.”

Selected participants will join team-based, peer-learning cohorts to improve their:
• Data reporting and validation of an individual UDS clinical quality measure
• Use of clinical quality measures for clinical improvement
• Identification and implementation of process changes to improve reporting accuracy

The six-part series kicks off in mid-June and runs through December.

Health Center program awardees and look-alikes are required to report on a core set of measures each calendar year as defined in the UDS, a standardized reporting system. The Health Resources and Services Administration uses UDS data to assess the impact and performance of the Health Center program, and to promote data-driven quality improvement.

Since its inception in 1979, Family Health has provided services to the uninsured, underinsured, insured, and medically underserved populations of Mobile County. In addition to the general population, the center has also targeted special populations (such as migrant and seasonal workers, refugees, public housing residents, and people living with HIV/AIDS).

Health services include primary care, behavioral health, HIV early intervention services, nutrition services, 340B pharmacy, social services, X-ray, dental, lab, interpretation, and family planning, just to name a few. Call for an appointment at 251-690-8889.

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