Complaints

Inspections Services Complaints

A food industry or lodging industry-related complaint may be submitted by calling 251.690.8116 or sending an email to ISComplaints@mchd.org.

 

Rabies Control Complaints

The Mobile County Rabies Control Program is responsible for managing the animal bite investigation and quarantine program from Mobile County. Animal Control Offices for Mobile County (251-574-3647), City of Mobile (251-208-2800), City of Saraland (251-679-5570), City of Satsuma (251-675-1440), City of Prichard (251-456-5399) and Town of Dauphin Island (251-861-5523) are responsible for stray animal complaints.

 

Family Health Complaints

Use Family Health’s internal complaint process to address concerns that may arise.

 

Mosquito Control Complaints

A mosquito complaint may be submitted to our office by calling 251.690.8124 or by emailing VectorServices@mchd.org

 

Rodent Control Complaints

A rodent complaint may be submitted to our office by calling 251.690.8819 or through email – VectorServices@mchd.org

 

Visit our online complaint form.

Note: The complainant must provide his/her name, address and telephone number if submitting a complaint by email or over the telephone. Any information submitted through the complaint program is considered public information and any interested party may obtain a copy of the complaint through the Freedom of Information Act.