WHO WE ARE


Since 1979, Family Health has provided comprehensive primary care services throughout Mobile County. There are now 11 health center sites spanning from Mount Vernon to Tillman’s Corner to Baldwin County. The sites, which are all designated as Federally Qualified Health Centers, are strategically located where the needs are the greatest and access to care is most limited. Family Health is accredited by the Joint Commission and has been designated as a Primary Care Medical Home through the Joint Commission since 2013. Our mobile health unit, which features two state-of-the-art exam rooms, also brings primary care and wellness screenings to residents within communities who might not otherwise have the means to travel to a health center. The Mobile County Health Department, the parent organization of Family Health, is a Federal Tort Claims Act deemed facility. This health center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
The mission of Family Oriented Primary Health Care Clinic, Inc. (FOPHCC) is to provide high quality, culturally diverse primary care, preventive health services, Â dental care and social services to all those in need regardless of ability to pay.
We are a partnership between the Family Oriented Primary Health Care Governing Council and the Mobile County Health Department, connected by a joint vision of a healthier Mobile County and unified in a mission “to serve the residents of Mobile County by providing high quality comprehensive primary care, regardless of social circumstances or ability to pay, for the improvement and protection of the public’s health.
For compliments or complaints, click here.

She was kind, patient, and engaging, making me feel completely comfortable. I sincerely appreciated it! I was feeling anxious and very uncomfortable, but she helped to settle my thoughts. We need more people like her in the medical field. They are far, few and in between. I thank God for her. She was professional and concerned—it did not go unnoticed.
9:30 a. m. Llegué a mi cita. La atención fue excelente. Muy amables, sinceros y sociables. Espero en Dios que siga con mi cita y que siempre me atiendan. Amén.
Juvonda Knight was very nice and knowledgeable. It was early morning (I’m not a morning person) but she made my morning great.
Faye Bolden was so patient with me. I had to register my children for dental and medical, and the experience was exceptional.

"The office was welcoming, and I felt comfortable throughout my entire visit."

"My visit was well-organized, and I didn’t have to wait long to be seen."

"They took time to listen and answered all my questions without rushing."

"I appreciate the thoroughness of the medical team and the clear explanations during my appointment."

"The staff was kind and helpful, making the check-in process quick and easy."

"I didn’t wait long."

"The support staff was excellent, very professional, and attentive throughout the entire visit."

"The support staff was very thorough, providing clear explanations, and they didn’t rush me at all."

"I felt heard."

"They made it easy to get tested and explained everything clearly and privately."

"I felt respected and not judged when I came in for STD testing and treatment."

"The nurse explained prevention in a way that made sense to me."

"I didn’t know how to enroll in the patient portal, but they walked me through it."

"I appreciate the education I received about managing my condition—it made a big difference."

"I appreciate how clean and well-maintained the clinic is."

"Everyone was upbeat and friendly."

"The support staff explained my treatment clearly."

"They made me feel comfortable and respected."

"Best experience I’ve had at a clinic."

"I trust the staff at this location with my family’s care."

"They really care about their patients here."

"The MA explained everything step-by-step."

"Always a pleasant visit. The staff are especially helpful."

"My experience was excellent. Thank you for being thorough."

"Clean and organized. I appreciated the short wait time."

"Grateful for the weekend hours. Everyone was professional."

"The staff went above and beyond to help me get my meds."

"I didn’t feel well and was seen quickly and kindly."

"So glad you’re open on weekends—it really helps."

"The clinic feels like a safe and welcoming place."

"The lab tech was great at drawing blood without pain."

"They listened carefully and didn’t make me feel rushed."

"Very little wait time, and I appreciated the follow-up care."

"Everyone was professional and compassionate."

"Efficient and kind—thank you for making this so easy."

"The staff were very patient when I had questions."

"I love how the support staff greets me with a smile every time."

"Quick service and great with my kids."

"Very friendly and helpful staff. I felt well taken care of."

"Very professional and timely visit."

"I like that they explained my treatment plan in detail."

"I was nervous, but the team made me feel comfortable."

"Check-in was quick and easy."

"They were very knowledgeable and answered all my questions."

"Excellent care every time I come in."

"They took their time and didn’t rush us."

"My child was scared, but they made her feel safe and calm."

"Staff was attentive and helped me understand my medications."

"I love coming here. The whole team is wonderful."

"Very clean facility. Everyone was smiling and kind."

"They were kind and knowledgeable."

"Great service! I felt respected and heard."

"I appreciate how thorough everyone was during my appointment."

PATIENT PORTAL
Ask a health-related question, request prescription refills and appointments online via our patient portal. Just register at the front desk for your password and login information and click here to login. This Web-based Patient Portal gives patients secure and convenient access to their health information. Patients can use the Patient Portal to view, download, and transmit their health information, and send secure messages to their provider. This is not an emergency service; so always call 911 if you have a true emergency. Â
You may apply for an Alabama vital record at the main Health Department site in downtown Mobile. It’s easy. Fill out an application at the site and give payment and application to the clerk. You may also download an application and fill it out beforehand.
Family Health Services
PRIMARY CARE
As part of the Mobile County Health Department’s wide range of patient services, we offer Primary Care for our adult patients with the most personalized health solutions possible from our dedicated Care Teams.
LOCATIONS
Citronelle DentalÂ
19260 North Mobile Street, Citronelle, AL 36522
251-866-5585
Monday-Friday, 7:30 a.m.-4:30 p.m.
Closed for lunch, M-F, 12:00-1:00 p.m.
Citronelle Health Center
19250 North Mobile Street, Citronelle, AL 36522
251-866-5940
Monday-Friday, 7:30 a.m.-4:30 p.m.
Dauphin Island Parkway Health Center
2601 Dauphin Island Parkway, Suite 40, Mobile, AL 36605
251-445-3450
Monday-Friday, 7:30 a.m.-4:30 p.m.
Eight Mile Health Center
4009 Saint Stephens Road, Mobile, AL 36612
251-456-1399
Monday-Friday, 7:30 a.m.-4:30 p.m.
Family Oriented Primary Health Care Clinic – Downtown Health Center (main location)Â
251 North Bayou Street, Mobile, AL 36603
251-690-8158
Monday-Friday, 7:30 a.m.-4:30 p.m.
Saturday, 8 a.m.-noon
Mobile Medical Unit II
251 North Bayou Street, Mobile, AL 36603
251-690-8823
Service hours: various
North Baldwin Rural Health Center
212 Courthouse Square, Bay Minette, AL 36507
251-690-8889
Service hours: 1st and 3rd Tuesday of the month
North Mobile Health Center
950 Coy Smith Highway, Mount Vernon, AL 36560
251-829-9884
Monday-Friday, 7:30 a.m.-4:30 p.m.
Semmes Health Center
3810 Wulff Road East, Semmes, AL 36575
251-445-0582
Monday-Friday, 7:30 a.m.-4:30 p.m.
Southwest Mobile Health Center
5580 Inn Road, Mobile, AL 36619
251-666-7413
Monday-Friday, 7:30 a.m.-4:30 p.m.
Women’s Health Center
248 Cox Street, Suite A, Mobile, AL 36604
251-690-8930
Monday-Friday, 7:30 a.m.-4:30 p.m.
