Services

Adult Health

Services for adults include primary medical care, diagnostic and screening labs, diagnostic X-ray procedures, diagnostic tests, family planning, women’s health, immunizations, mental health screenings and treatment, nutritional services, STD testing and treatment, pregnancy testing, case management, dental cleanings and treatment, women’s health and work physicals. Patient fees are calculated on a sliding scale that is based on family size and income.

Sliding Scale Fee Program

Family Health is a Federally Qualified Health Center. We provide quality primary care to all who need it. If you don’t have insurance, we offer a Sliding Scale Fee Program to patients that can reduce the cost of your care. If your household income qualifies, your fees will be reduced on a sliding scale based on your application and proof of income. You will receive this information when you sign in for your appointment.

Minimum payments are requested when services are rendered.

Family Health also provides certified application counselors to help you enroll in the federal health insurance marketplace.

Please bring one or more of the following:

  • Paycheck or check stub
  • Bank statement
  • Income tax return
  • Picture ID
  • Social Security number
  • Insurance card
  • Food stamp award letter
  • Unemployment letter
  • W2
  • SSI or Social Security benefits letter
  • Medicaid or Medicare card
  • Information about dependents (names, birthdays, Social Security numbers)

CHILDREN'S HEALTH

Children’s Health

Our medical pediatric services provide well-child checks, sick visits, sports and school physicals, X-ray, labs, nutrition services, interpretation services, diagnostic treatment and follow-up services for children in Mobile County. Services are currently offered at the Downtown Health Center, Citronelle Health Center, Eight Mile Health Center, North Mobile Health Center, Semmes Health Center, Dauphin Island Parkway Health Center and the Southwest Mobile Health Center.

TELEHEALTH

Telehealth

Family Health recognizes that there are times when a patient needs to see his or her provider but cannot physically come to the health center. For these times, telehealth appointments are available for most visit types. These appointments can be made by calling central appointments at 251.690.8889.

HIV/AIDS

HIV/AIDS

Family Health provides compassionate high quality health care services and service linkage for persons living with HIV/AIDS.  The Ryan White Early Intervention Services (EIS) program provided care to 842 patients via Ryan White Part B & Part C funding. Patients living with HIV/AIDS receive specialty care services via an interdisciplinary team of Family Health nurse practitioners and University of South Alabama Infectious Disease providers. The team collaborates with mental and dental health providers in the area to augment patient care.  By closely working with MCHD Disease Intervention Specialists, newly diagnosed persons with HIV/AIDS are rapidly referred to and linked into a comprehensive system of care and support.

The Mobile County Health Department and Family Health provide HIV testing at NO COST.

HIV testing is quick and easy. MCHD offers oral (mouth) rapid swab testing and blood testing at NO COST to current and new patients. 

According to the Center’s for Disease Control and Prevention, nearly 40% of new HIV infections are transmitted by individuals who don’t know they have the virus. Therefore, testing is the first step in maintaining a healthy life and preventing HIV transmission.

Did you know that of the estimated 1.2 million people in the United States with HIV,
161,800+ people are unaware of their status?

Testing

The CDC recommends that individuals ages 13 to 64 get tested for HIV at least once as part of routine health care. For those at higher risk, the CDC recommends getting tested at least once a year.

HIV tests are very accurate, but no test can detect the virus immediately after infection. How soon a test can identify HIV depends upon different factors, including the type of test. There are three types of HIV tests: nucleic acid tests (NAT), antigen/antibody tests, and antibody tests.

If you are a patient of Family Health, HIV testing is part of our routine medical screening procedures. However, patients have the option to opt-out of testing. You can also schedule an appointment to get tested by calling 251-690-8889.

If you are not a patient of Family Health, you can dial 251-690-8831 to contact the Sexually Transmitted Disease Surveillance & Control Program to learn about other options for HIV testing at no cost.

HIV Prevention

Pre-exposure prophylaxis, or PrEP, is an HIV prevention method for HIV-negative individuals. The once-daily pill reduces the risk of contracting HIV from sex by more than 90 percent and from drug injection by more than 70 percent. The risk can be even lower when combining PrEP with condoms and other prevention methods.

Ready, Set, PrEP:

The nationwide program provides PrEP medications at no cost to individuals who qualify. To check eligibility and enroll in the program, visit MCHD/FH to discuss your options with a social service worker or case manager.

FAMILY/PLANNING

TEEN: Teens Empowered through Education and Nurturing

The TEEN Center is a youth center designed to meet the needs of today’s teens. All services are free of charge.

  • Pregnancy prevention education.
  • WIC (Women, Infants, and Children) services at the TEEN Center.

Referrals are Encouraged From:

  • Churches
  • Community organizations
  • Child agencies
  • School teachers/counselors
  • School nurses
  • Doctors
  • Health care clinics
  • Hospital emergency rooms
  • MOM care coordinators
  • Family/friends

Come visit us! Walk-ins are welcome! Call a case manager at 251.405.4521 for a referral or appointment or come check us out at 248 Cox St. (across from USA Children’s and Women’s Hospital). Services are FREE!

TEEN Center

248 Cox Street
Mobile, AL 36604
Monday – Friday
7:30 a.m. – 4:30 p.m.
251.694.3954

  • Affordable Care Act health insurance referral
  • Fatherhood Initiative program
  • Health education
  • Teen pregnancy prevention education program

MATERNITY (OB)

WELLNESS & NUTRITION

TESTING

Testing

Mobile Medical Unit

In a modern health center on wheels, the Mobile Medical Unit staff provides intensive outreach focused on preventive health, chronic conditions and cancer screenings, including pregnancy and STD testing, to those who might not otherwise be able to travel to a traditional health clinic for care. To request the Mobile Medical Unit for your event, please contact Mark Bryant at 251.690.8823.

Service delivery site: 251 North Bayou St. Mobile, 36603
Hours of operation: PRN

Services:

  • General Primary Medical Care
  • Diagnostic Laboratory
  • Screenings
  • Voluntary Family Planning
  • Well Child Services
  • Referral to Behavioral, Substance Abuse and Specialty Services
  • Case Management
  • Health Education
  • Outreach
  • STD Testing and Treatment
  • Translation
  • Nutrition

BEHAVIORAL

Behavioral

Overview of Behavioral Health Services

Behavioral Health offers brief treatment and intervention for adolescents and adults to help improve their quality of life. Services can be offered to address the following:

  • Depression
  • Anxiety
  • Healthy living practices
  • Coping with a chronic health condition
  • Managing a chronic health condition. Examples include:
    • Diabetes
    • Hypertension
    • Obesity

If you have a patient in crisis, who needs assistance with improving physical health or who wishes to make a behavioral change, please contact a Behavioral Health Provider.

Behavioral Health Providers (BHP) available:

Stephen Schottgen Jr., MS, LMSW
Keeler Health Center
Phone: 251.690.8193
Services provided to ages 12+
Monday through Friday: 8 a.m. – 4:30 p.m.

Lynda Feng
Mental Health Counselor
Keeler Health Center
Phone: 251.690.8193
Services provided to ages 4+
Monday through Friday: 8 a.m. – 4 p.m.

PHARMACEUTICAL SERVICES

Pharmaceutical Services

A pharmacy is located at the main Family Health center in downtown Mobile at 251 North Bayou St. Most health insurance plans are accepted. Reduced cost medications and prescription assistance are available to those who qualify. The pharmacy is open weekdays from 8 a.m. to 4:30 p.m. The phone number is 251.690.8817.

DENTAL

Dental

The Dental Clinic provides teeth cleaning and treatment services to children between the ages of 1 and 20 and adults who qualify. Fees are based on a patient’s family size and income. Services are offered at the Citronelle Dental Health Center, Dauphin Island Parkway Health Center, Downtown Mobile Health Center, Eight Mile Health Center, Semmes Health Center and Southwest Mobile Health Center in Tillman’s Corner. To find out about how to qualify for services, call 251.690.8139.