Services

Adult Health

Services for adults include primary medical care, diagnostic and screening labs, diagnostic X-ray procedures, diagnostic tests, family planning, women’s health, immunizations, mental health screenings and treatment, nutritional services, STD testing and treatment, pregnancy testing, case management, dental cleanings and treatment, women’s health and work physicals. Patient fees are calculated on a sliding scale that is based on family size and income.

Sliding Scale Fee Program

Family Health is a Federally Qualified Health Center. We provide quality primary care to all who need it. If you don’t have insurance, we offer a Sliding Scale Fee Program to patients that can reduce the cost of your care. If your household income qualifies, your fees will be reduced on a sliding scale based on your application and proof of income. You will receive this information when you sign in for your appointment.

Minimum payments are requested when services are rendered.

Family Health also provides certified application counselors to help you enroll in the federal health insurance marketplace.

Please bring one or more of the following:

  • Paycheck or check stub
  • Bank statement
  • Income tax return
  • Picture ID
  • Social Security number
  • Insurance card
  • Food stamp award letter
  • Unemployment letter
  • W2
  • SSI or Social Security benefits letter
  • Medicaid or Medicare card
  • Information about dependents (names, birthdays, Social Security numbers)

CHILDREN'S HEALTH

Children’s Health

Our medical pediatric services provide well-child checks, sick visits, sports and school physicals, X-ray, labs, nutrition services, interpretation services, diagnostic treatment and follow-up services for children in Mobile County. Services are currently offered at the Downtown Health Center, Citronelle Health Center, Eight Mile Health Center, North Mobile Health Center, Semmes Health Center, Dauphin Island Parkway Health Center and the Southwest Mobile Health Center.

TELEHEALTH

Telehealth

Family Health recognizes that there are times when a patient needs to see his or her provider but cannot physically come to the health center. For these times, telehealth appointments are available for most visit types. These appointments can be made by calling central appointments at 251.690.8889.

HIV/AIDS

HIV/AIDS

Family Health provides compassionate high quality health care services and service linkage for persons living with HIV/AIDS.  The Ryan White Early Intervention Services (EIS) program provided care to 842 patients via Ryan White Part B & Part C funding. Patients living with HIV/AIDS receive specialty care services via an interdisciplinary team of Family Health nurse practitioners and University of South Alabama Infectious Disease providers. The team collaborates with mental and dental health providers in the area to augment patient care.  By closely working with MCHD Disease Intervention Specialists, newly diagnosed persons with HIV/AIDS are rapidly referred to and linked into a comprehensive system of care and support.

FAMILY/PLANNING

TEEN: Teens Empowered through Education and Nurturing

The TEEN Center is a youth center designed to meet the needs of today’s teens. All services are free of charge.

  • Pregnancy prevention education.
  • WIC (Women, Infants, and Children) services at the TEEN Center.

Referrals are Encouraged From:

  • Churches
  • Community organizations
  • Child agencies
  • School teachers/counselors
  • School nurses
  • Doctors
  • Health care clinics
  • Hospital emergency rooms
  • MOM care coordinators
  • Family/friends

Come visit us! Walk-ins are welcome! Call a case manager at 251.405.4521 for a referral or appointment or come check us out at 248 Cox St. (across from USA Children’s and Women’s Hospital). Services are FREE!

TEEN Center

248 Cox Street
Mobile, AL 36604
Monday – Friday
7:30 a.m. – 4:30 p.m.
251.694.3954

  • Affordable Care Act health insurance referral
  • Fatherhood Initiative program
  • Health education
  • Teen pregnancy prevention education program

MATERNITY (OB)

Maternity (OB)

The caring staff of the Women’s Health Center provide high quality prenatal care for pregnant women in Mobile County. Professionals assist uninsured women to determine their eligibility for Maternity Medicaid coverage. Patients who are uninsured and are ineligible for Medicaid will have the sliding fee discount scale applied to charges for each visit. Thus, charges will be adjusted based on the patient’s household income and size.

Text4Baby

WELLNESS & NUTRITION

Wellness & Nutrition

AURA Wellness

The mission of the Aura Wellness Center is to advance the overall health of clients through an incentivized wellness program. The goal is to increase the use of preventive health services while providing clients with affordable new health programs and technologies that include laser hair reduction and deep dermal heating. Aura Wellness Center is self-supported and does not use federal, state or local funding. Call 251.690.7757 for more information or to schedule an appointment.

TESTING

Testing

Mobile Medical Unit

In a modern health center on wheels, the Mobile Medical Unit staff provides intensive outreach focused on preventive health, chronic conditions and cancer screenings, including pregnancy and STD testing, to those who might not otherwise be able to travel to a traditional health clinic for care. To request the Mobile Medical Unit for your event, please contact Mark Bryant at 251.690.8823.

Service delivery site: 251 North Bayou St. Mobile, 36603
Hours of operation: PRN

Services:

  • General Primary Medical Care
  • Diagnostic Laboratory
  • Screenings
  • Voluntary Family Planning
  • Well Child Services
  • Referral to Behavioral, Substance Abuse and Specialty Services
  • Case Management
  • Health Education
  • Outreach
  • STD Testing and Treatment
  • Translation
  • Nutrition

BEHAVIORAL

Behavioral

Overview of Behavioral Health Services

Behavioral Health offers brief treatment and intervention for adolescents and adults to help improve their quality of life. Services can be offered to address the following:

  • Depression
  • Anxiety
  • Healthy living practices
  • Coping with a chronic health condition
  • Managing a chronic health condition. Examples include:
    • Diabetes
    • Hypertension
    • Obesity

If you have a patient in crisis, who needs assistance with improving physical health or who wishes to make a behavioral change, please contact a Behavioral Health Provider.

Behavioral Health Providers (BHP) available:

Stephen Schottgen Jr., MS, LMSW
Keeler Health Center
Phone: 251.690.8193
Services provided to ages 12+
Monday through Friday: 8 a.m. – 4:30 p.m.

Lynda Feng
Mental Health Counselor
Keeler Health Center
Phone: 251.690.8193
Services provided to ages 4+
Monday through Friday: 8 a.m. – 4 p.m.

PHARMACEUTICAL SERVICES

Pharmaceutical Services

A pharmacy is located at the main Family Health center in downtown Mobile at 251 North Bayou St. Most health insurance plans are accepted. Reduced cost medications and prescription assistance are available to those who qualify. The pharmacy is open weekdays from 8 a.m. to 4:30 p.m. The phone number is 251.690.8817.

DENTAL

Dental

The Dental Clinic provides teeth cleaning and treatment services to children between the ages of 1 and 20 and adults who qualify. Fees are based on a patient’s family size and income. Services are offered at the Citronelle Dental Health Center, Dauphin Island Parkway Health Center, Downtown Mobile Health Center, Eight Mile Health Center, Semmes Health Center and Southwest Mobile Health Center in Tillman’s Corner. To find out about how to qualify for services, call 251.690.8139.