Services

Adult Health

Services for adults include primary medical care, diagnostic and screening labs, diagnostic X-ray procedures, diagnostic tests, family planning, women’s health, immunizations, mental health screenings and treatment, nutritional services, STD testing and treatment, pregnancy testing, case management, dental cleanings and treatment, women’s health and work physicals. Patient fees are calculated on a sliding scale that is based on family size and income.

Sliding Scale Fee Program

Family Health is a Federally Qualified Health Center. We provide quality primary care to all who need it. If you don’t have insurance, we offer a Sliding Scale Fee Program to patients that can reduce the cost of your care. If your household income qualifies, your fees will be reduced on a sliding scale based on your application and proof of income. You will receive this information when you sign in for your appointment.

Minimum payments are requested when services are rendered.

Family Health also provides certified application counselors to help you enroll in the federal health insurance marketplace.

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Volante en Español

Please bring one or more of the following:

  • Paycheck or check stub
  • Bank statement
  • Income tax return
  • Picture ID
  • Social Security number
  • Insurance card
  • Food stamp award letter
  • Unemployment letter
  • W2
  • SSI or Social Security benefits letter
  • Medicaid or Medicare card
  • Information about dependents (names, birthdays, Social Security numbers)
The logo for Family Health, which includes the text 'FAMILY HEALTH' and a silhouette of a person raising their arms in a celebratory gesture.

CHILDREN'S HEALTH

Children’s Health

Our medical pediatric services provide well-child checks, sick visits, sports and school physicals, X-ray, labs, nutrition services, interpretation services, diagnostic treatment and follow-up services for children in Mobile County. Services are currently offered at the Downtown Health Center, Citronelle Health Center, Eight Mile Health Center, North Mobile Health Center, Semmes Health Center, Dauphin Island Parkway Health Center and the Southwest Mobile Health Center.

TELEHEALTH

Telehealth

Family Health recognizes that there are times when a patient needs to see his or her provider but cannot physically come to the health center. For these times, telehealth appointments are available for most visit types. These appointments can be made by calling central appointments at 251.690.8889.

HIV/AIDS

HIV Services

Family Health’s Ryan White Program provides care and treatment for over 800 individuals living with HIV throughout the Southwestern Region of Alabama. If you or someone you know receives a positive HIV test result, call 251-690-8889 to schedule an intake appointment. Our Ryan White Program has highly trained staff members who will ensure each patient is linked to state resources and begins a treatment plan on the same day of the initial visit. Services available provided by Ryan White are outpatient ambulatory services, medical case management, medical nutrition services, dental services, OB/GYN services, and behavioral health. Other support services are available to help each patient be successful on his or healthcare journey.

The Mobile County Health Department and Family Health provide HIV testing at NO COST.

HIV testing is quick and easy. MCHD offers oral (mouth) rapid swab testing and blood testing at NO COST to current and new patients. 

According to the Centers for Disease Control and Prevention, nearly 40% of new HIV infections are transmitted by individuals who don’t know they have the virus. Therefore, testing is the first step in maintaining a healthy life and preventing HIV transmission.

Did you know that of the estimated 1.2 million people in the United States with HIV,
161,800+ people are unaware of their status?

HIV Testing

Family Health offers universal HIV testing, also known as opt-out testing. Universal testing is the provision of an HIV test as a standard preventative screening during your annual exam. The Center for Disease Control (CDC) recommends patients between the ages of 13 and 64 receive an HIV test at least one time in their lifetime and at least once a year for individuals with a higher risk of contracting HIV. Patients can receive HIV testing with a traditional blood draw (use of a needle) or a Rapid HIV test (No needle). Decide which is best for you and call and schedule your appointment at 251-690-8889.

If you are a patient of Family Health, HIV testing is part of our routine medical screening procedures. However, patients have the option to opt-out of testing. You can also schedule an appointment to get tested by calling 251-690-8889.

If you are not a patient of Family Health, you can dial 251-690-8831 to contact the Sexually Transmitted Disease Surveillance & Control Program to learn about other options for HIV testing at no cost.

Ready, Set, PrEP:

PrEP (Pre-exposure Prophylaxis) is a medication routinely taken before potential exposure to HIV to reduce a person’s chances of acquiring it. PrEP is for sexually active individuals who are HIV negative. PrEP can be prescribed in the form of a pill or injection. A conversation with your healthcare provider will determine the best option for you. The cost associated with PrEP can vary, but there are programs available to assist individuals who qualify. Call 251-690-8889 today to schedule your appointment and see if PrEP right for you.

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WELLNESS & NUTRITION

Nutrition Services

Nutrition Services offers personalized dietary education for adolescents and adults to help manage chronic disease, improve health, and enhance quality of life. Services can be offered to address the following:

  • Weight Management
  • Hypercholesterolemia
  • Hypertension
  • Diabetes/Pre-Diabetes
  • Chronic Kidney Disease
  • Pre-bariatric surgery
  • Pre-conception, pregnancy, and postpartum
  • Sports and performance

If you need assistance improving your health and nutrition, please contact one of our Family Health Registered Dietitians.

Registered Dietitians (RDs) available:

Rebecca Light, RDN, LDN
Keeler Memorial Building (251 North Bayou Street, Mobile)
Services provided to all ages
Monday through Friday: 8 a.m. to 4:30 p.m.

Christine Medin, MS, RDN, LD
Keeler Memorial Building (251 North Bayou Street, Mobile)
Services provided to all ages
Monday through Friday: 8 a.m. to 4:30 p.m.

Call 251-690-8889 to schedule in-person or telehealth appointments.

MOBILE HEALTH SERVICES

Mobile Health Services

Mobile Medical Unit

In a modern health center on wheels, our Mobile Medical Unit staff provides intensive outreach focused on preventive health, chronic conditions and cancer screenings, including pregnancy and STD testing, to those who might not otherwise be able to travel to a traditional health clinic for care. To request  the Mobile Medical Unit for your event, please contact Mark Bryant at 251.690.8823.

Service delivery site: 251 North Bayou St. Mobile, 36603
Hours of operation: For when needed.

Services:

  • General Primary Medical Care
  • Diagnostic Laboratory
  • Screenings
  • Voluntary Family Planning
  • Well Child Services
  • Referral to Behavioral, Substance Abuse and Specialty Services
  • Case Management
  • Health Education
  • Outreach
  • STD Testing and Treatment
  • Translation
  • Nutrition
  • Dental

BEHAVIORAL

Behavioral

Overview of Behavioral Health Services

Behavioral Health offers brief treatment and intervention for adolescents and adults to help improve their quality of life. Services can be offered to address the following:

  • Depression
  • Anxiety
  • Healthy living practices
  • Coping with a chronic health condition
  • Managing a chronic health condition. Examples include:
    • Diabetes
    • Hypertension
    • Obesity

If you have a patient in crisis, who needs assistance with improving physical health or who wishes to make a behavioral change, please contact a Behavioral Health Provider.

Behavioral Health Providers (BHP) available:

Helen Guthrie, LICSW
Keeler Memorial Building (251 North Bayou Street, Mobile)
Services provided to ages 4+
Monday through Friday: 8:30 am to 4:30 pm

Theresa Rehm-Hamilton, MHS, PA-C, CAQ
Keeler Memorial Building (251 North Bayou Street, Mobile)
Services provided to ages 10+
Monday through Friday: 8:30 am to 3 pm

Call 251-690-8889 to schedule in-person or telehealth appointments.

PHARMACEUTICAL SERVICES

Pharmaceutical Services

A pharmacy is located at the main Family Health center in downtown Mobile at 251 North Bayou St. Most health insurance plans are accepted. Reduced cost medications and prescription assistance are available to those who qualify. The pharmacy is open weekdays from 8 a.m. to 4:30 p.m. The phone number is 251.690.8817.

DENTAL

Dental

The Dental Clinic provides teeth cleaning and treatment services to children between the ages of 1 and 20 and adults who qualify. Fees are based on a patient’s family size and income. Services are offered at the Citronelle Dental Health Center, Downtown Mobile Health Center, Eight Mile Health Center, and Semmes Health Center. To schedule a dental appointment, call 251-690-8889.